jkjili Privacy Policy

1 Who We Are

This Privacy Policy is issued by jkjili Casino ("jkjili", "we", "our", or "us"), the operator of the online gaming and sports betting platform accessible at jkjili.pro. jkjili is the data controller responsible for the personal information collected through this Platform.

jkjili operates its platform in accordance with applicable Philippine online gaming regulations and takes its obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations seriously. Our designated Data Protection Officer (DPO) can be reached via the contact details in Section 15 of this Policy.

2 Data We Collect

jkjili collects personal data across several categories depending on how you interact with the Platform. The table below summarises the main categories of personal data we hold and typical examples of data within each category:

3 How We Collect Your Data

jkjili collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or participate in a promotion.
• Automatically — when you use the Platform, our servers and analytics tools automatically record technical data such as your IP address, device identifiers, session data, and in-platform activity logs.
• From third-party payment providers — when you transact via GCash, Maya, GrabPay, or any linked bank account, we receive transaction confirmation data and account name references from those providers to verify your payment.
• From identity verification services — during KYC, we may use third-party identity verification technology to cross-reference the documents you submit against Philippine government databases or verification services, where permitted.
• From cookies and similar technologies — as described in Section 7 of this Policy.

4 Why We Process Your Data

jkjili processes your personal data for the following specific purposes:

• Account creation and management — to register your jkjili account, maintain your profile, and provide you with access to Platform features.
• Identity and age verification (KYC) — to confirm you are at least 21 years of age and to satisfy our anti-money laundering (AML) and counter-terrorist financing (CTF) obligations under Philippine law.
• Processing deposits and withdrawals — to facilitate financial transactions between your chosen payment method (GCash, Maya, BDO, BPI, etc.) and your jkjili wallet balance.
• Providing gaming services — to deliver slots, live dealer games, bingo, and other gaming content, and to maintain accurate game history and balance records.
• Bonus and promotions administration — to award, track, and validate bonus claims and wagering requirement completion.
• Fraud prevention and security — to detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and other prohibited conduct.
• Customer support — to respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Responsible gaming — to monitor gaming patterns, administer self-exclusion requests, enforce deposit and loss limits, and identify players who may need support.
• Legal and regulatory compliance — to fulfil our obligations under the Philippine Data Privacy Act, applicable gaming regulations, AML/CTF laws, and any lawful orders from regulatory authorities.
• Marketing communications — to send you promotions, bonus offers, and platform updates via email or SMS, where you have provided consent or where we have a legitimate interest to do so, subject to your opt-out rights.
• Platform improvement — to analyse usage patterns, conduct A/B testing, and improve the overall jkjili user experience for Filipino players.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jkjili relies on the following legal bases to process your personal data:

• Contractual necessity — processing required to fulfil the contract between you and jkjili, including account management, gaming services, and payment processing.
• Legal obligation — processing required to comply with Philippine law, including KYC/AML obligations, age verification, and regulatory reporting.
• Legitimate interests — processing carried out for jkjili's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights.
• Consent — processing based on your freely given, specific, and informed consent, primarily in relation to direct marketing communications. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Data

jkjili does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary:

• Game software providers — licensed third-party game studios (such as those supplying our slot, bingo, and live dealer content) receive minimal technical data necessary to serve game content and maintain RNG integrity.
• Payment service providers — GCash, Maya, GrabPay, BPI, BDO, Metrobank, and other payment processors receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers — third-party KYC and AML screening services receive identity document data for verification purposes under binding data processing agreements.
• IT and hosting providers — cloud infrastructure and hosting services that process data on jkjili's behalf under strict data processing agreements and confidentiality obligations.
• Regulatory and law enforcement authorities — jkjili will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police, or other competent authorities where required by law or valid legal order.
• Professional advisers — lawyers, auditors, and compliance consultants engaged by jkjili may access limited personal data in the course of providing their professional services, subject to professional confidentiality obligations.

7 Cookies & Tracking Technologies

jkjili uses cookies and similar technologies (such as pixel tags and local storage) on the Platform for the following purposes:

• Essential cookies — strictly necessary for the Platform to function, including session management, login state, and security tokens. These cannot be disabled without impairing Platform functionality.
• Analytics cookies — used to understand how players navigate and use the Platform, including which pages are visited most frequently, session durations, and click-path analysis. This data is aggregated and anonymised wherever possible.
• Preference cookies — used to remember your Platform settings, such as language preferences and responsible gaming tool configurations.
• Marketing cookies — used to track the effectiveness of jkjili's promotional campaigns and to avoid showing you redundant offers. These are only activated where you have provided consent via the cookie preference panel on first visit.

You may manage your cookie preferences at any time via the Cookie Settings panel, accessible from the footer of every page. Withdrawing consent for non-essential cookies will not affect your ability to use core jkjili Platform features. Please note that some browser-level cookie blocking may affect the performance of certain game content served by third-party providers.

8 Data Retention

jkjili retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:

• Account and identity data — retained for the duration of your active jkjili account and for a minimum of five (5) years following account closure, in line with Philippine AML record-keeping requirements.
• KYC documents — retained for five (5) years from the date of submission or from the date of account closure, whichever is later, as required by the Anti-Money Laundering Act.
• Financial transaction records — retained for five (5) years from the date of the transaction, in accordance with Philippine financial record-keeping obligations.
• Gaming history — retained for three (3) years from the date of each game session, for dispute resolution and responsible gaming monitoring purposes.
• Customer support communications — retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing preference data — retained until you withdraw consent or for one (1) year after the last interaction with a marketing communication, whichever comes first.

Upon expiry of the applicable retention period, personal data is securely deleted from jkjili's active systems or anonymised so that it can no longer be linked to an identifiable individual.

9 Data Security

jkjili implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and jkjili's servers.
• AES-256 encryption for sensitive data at rest, including KYC documents and financial records stored in our databases.
• Multi-factor authentication (MFA) controls for all jkjili administrative system access.
• Role-based access controls ensuring that staff members can only access personal data strictly necessary for their job function.
• Regular penetration testing and vulnerability assessments conducted by independent third-party security firms.
• Secure, access-controlled data centres with physical security measures for server infrastructure.
• Staff data protection training and clearly defined incident response procedures.

10 International Data Transfers

Some of jkjili's third-party service providers, including certain game software providers and cloud infrastructure partners, are located outside the Republic of the Philippines. Where personal data is transferred to a recipient in another country, jkjili ensures that appropriate safeguards are in place to protect your data at a level equivalent to the protections afforded by the Philippine Data Privacy Act.

Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy assessments, or reliance on the recipient country's recognition as providing adequate data protection under applicable Philippine regulations. You may request information about the specific safeguards applied to any international transfer of your data by contacting our Data Protection Officer using the details in Section 15.

11 Exercising Your Rights

To exercise any of your data subject rights as described in this Policy, please contact jkjili's Data Protection Officer using the contact information in Section 15. To help us process your request efficiently, please include:

• Your full name and registered jkjili username.
• A clear description of the right you wish to exercise (e.g., access, correction, erasure).
• Any relevant details about the specific data or processing activity your request concerns.

jkjili will acknowledge receipt of your request within five (5) business days and provide a substantive response within fifteen (15) business days. In complex cases, we may extend this period by a further fifteen (15) business days, in which case we will notify you of the extension and the reason for it.

We may need to verify your identity before processing certain requests, to ensure that personal data is not disclosed to or altered by an unauthorised party. This verification step is a security measure to protect your data, not a barrier to exercising your rights.

If you are not satisfied with jkjili's response to a data rights request, or if you believe jkjili is processing your data in violation of the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12 Children & Minors

The jkjili Platform is strictly intended for adults aged 21 years and above, as required under applicable Philippine gaming regulations. jkjili does not knowingly collect personal data from individuals under the age of 21.

13 Third-Party Links

The jkjili Platform may contain references to or information about third-party services such as GCash, Maya, PAGCOR, and other organisations mentioned in context. Where the Platform links to external websites or services, please be aware that those sites operate under their own privacy policies, for which jkjili accepts no responsibility.

We encourage you to review the privacy policies of any third-party services you use in connection with your jkjili account, particularly the privacy notices of your chosen payment provider (e.g., GCash, Maya, BDO, BPI) before linking your account to those services.

14 Changes to This Policy

jkjili may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the services we offer. When material changes are made, we will:

• Update the "Last Updated" date displayed at the top of this page.
• Notify registered account holders via email to the address registered on their jkjili account.
• Display a prominent notice on the Platform for a minimum of fourteen (14) days prior to the changes taking effect.

Where changes require a fresh legal basis (e.g., new processing activities requiring your consent), we will seek your consent through the appropriate mechanism before commencing such processing. Your continued use of the jkjili Platform after the effective date of a revised Policy constitutes your acknowledgment of the updated terms.

15 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or jkjili's data processing practices, please contact our Data Protection Officer through the following channel:

• Email (plain text — not a clickable link): [email protected]
• Subject line: Please use "Privacy / DPO Request" in your subject line to ensure your message is routed correctly.
• Response time: Our DPO will acknowledge your message within five (5) business days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available at privacy.gov.ph.